FAQ

Our luxury virgin hair is high quality 100% Brazilian hair, and comes in natural dark brown colour. All our hair is carefully selected from one donor and quality checked before presented to our customers. All hair is 100% unprocessed and chemical free. Our hair is soft, silky and sleek.

Does the hair shed or tangle?

Our hair does not tangle. Shedding will be very MINIMAL.

How much does each bundle weigh?

Each bundle weighs 100g (3.5oz).

How many bundles do I need?

This all depends on the look you are going for. For lengths up to 22" we recommend 3 bundles. For lengths 24" and up, we advise purchasing 4 bundles.
For 360 frontals, you will need 2 bundles and a frontal. For lengths above 24" we would recommend 3 bundles and a frontal, if you are going for the full look.

How long will my hair last?

With the correct care and maintenance our hair can last 2-3 years. You can find tips on how to do this here.

Can I straighten or curl my hair?

Yes, all our hair textures can be straightened, curled and blow dried. Once it comes in contact with water it will return to its natural state. We recommend using a heat protectant before applying any heat tools to the hair.

Can I dye, colour or bleach the hair?

Yes, our hair can be bleached or dyed a variety of colours. We advise going to a hair colourist for this service.

Can I amend my order?

Please email info@minkdhair.com with your order number as the subject.

How long is delivery?

Please find detailed delivery information here.

Can I return/exchange my items?

Our refund policy lasts 7 days from when you have received your order. Please email info@minkdhair.com in order to do so.

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For hygiene reasons closures, frontals and wigs can not be returned. 

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For more information on our refund and exchange policy please click here.

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